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Automotive Management ISO/TS 16949:2009 Foundation Course Download an accompanying PDF file for the ISO/TS 16949:2009 Foundation course.

This course covers the differences between ISO/TS 16949:2009 and QS 9000 and helps top management implement an effective transition.

Introduction
ISO/TS 16949:2009 is the new automotive industry standard that replaced QS 9000, VDA6.1, EAQF and AVSQ automotive industry and national standards in December 2003. The standard is based on ISO 9001:2008 but with the additional specific requirement that an organisation must demonstrate its ability to meet the customer specific requirements for the product or service while achieving continual improvement through its business activities.

Who Should Attend
Senior and line managers who have a responsibility for creating and implementing ISO/TS 16949:2009 conforming systems will find this course useful. In addition Quality Managers and auditors will also benefit from this course.

Course Objectives
The course has been structured to give senior managers the strategic knowledge and understanding of the overall requirements of ISO/TS 16949:2009. It’s an open minded review and interrogation of the needs and implications of ISO/TS16949:2009, within a customer focused design and manufacturing environment, where striving for the “Right First Time” goal within design and manufacturing activities and with continual improvement throughout the business activity as the norm.

The Course Content

  • History of Customer, national and International quality system standards
  • The aim of ISO/TS 16949:2009
  • ISO/TS 16949:2009 requirements
  • Internal Auditor qualification
  • Certification issues
  • Implementation issues with ISO/TS 16949:2009
  • The Process Model and System requirements
  • Clauses influenced under "Customer requirement" needs

What Are The Benefits
This course will review the significant changes for managers within ISO/TS 16949:2009. It will examine how their roles will be interpreted and the more formalised cultural requirements that need to be in place to achieve and meet the customer satisfaction and continual improvement needs of ISO/TS 16949:2009.

In-House Courses
Offering better value for money, they can be designed to closely match your specific requirements.

Style of Delivery and Course Leaders
Our course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas.

Certification
Delegates successfully completing the course will be awarded an IQMS registered certificate.

Booking and Course Fees
The fee includes lunch and refreshments during the day. Please complete the booking form and return together with the relevant fee.

Automotive Management Product Realisation (APQP) Course Download an accompanying PDF file for the Product Realisation (APQP) course.

This one-day course covers the needs & expectations of Advanced Product Quality Planning / Product Realisation within the customer contractual requirements of ISO/TS 16949:2009.

Course Objectives
The course has been structured to give managers a strategic understanding of the overall requirements of APQP principles required within ISO/TS 16949:2009. It will enable delegates to understand how the customer’s requirement for “Zero defect” within all aspects of design, manufacture and delivery can be achieved

The Course Content

  • What are the requirements of APQP
  • Why it is required within ISO/TS 16949:2009 and QS 9000
  • What is a reasonable expectation for each activity
  • How failure occurs
  • Where the benefits lie
  • When it goes wrong
  • Where it goes wrong

In-House Courses
Offering better value for money, they can be designed to closely match your specific requirements.

Style of Delivery and Course Leaders
Our course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas.

Certification
All delegates will be awarded a certificate verifying attendance and successful completion of the course

Booking and Course Fees
This course is only available on an in house basis

Automotive Management ISO/TS 16949:2009 Lead Auditor Course Download an accompanying PDF file for the ISO/TS 16949:2009 Lead Auditor course.

This course is a variation of our very successful IRCA Registered ISO 9000 Lead Auditor Course. It has been designed and developed specifically for those involved in auditing within the automotive industry supply chain and to the requirements of ISO/TS 16949:2009.

This intensive, challenging and highly interactive IRCA registered training program is for those people who require an in depth understanding of second and third party quality auditing in an automotive environment. It examines the range of auditing techniques and protocols associated with the lead auditor role in the automotive sector.

Introduction
Every quality professional knows that the ISO 9000 series standard has introduced some significant additional requirements, but how many can honestly say they fully understand all the implications of these changes? Additionally, those people that operate in a specialist automotive setting will require a sound grasp of the requirements the automotive quality standard ISO/TS 16949:2009 and how that relates to ISO 9000. This course is based on our established IRCA Registered ISO 9000 Quality Lead Auditor Course, but incorporates additional learning around the requirements and application of ISO/TS 16949:2009. The examples and case studies used throughout the course concentrate on automotive sector applications.

Course Objectives
To enable delegates to lead an audit team whose objective it is to audit the quality management system of an automotive sector organisation against the requirements of ISO/TS 16949:2009 and/or ISO 9001:2008. The course will also equip delegates with a sound knowledge of the requirements of ISO/TS 16949:2009 and the quality management principles that underpin it.

Course Content

  • Background to Quality Management
  • Setting quality objectives
  • The ISO 9000 series standards
  • Measurement and analysis
  • Process based quality systems
  • Continual improvement
  • The 8 quality management principles
  • WISO/TS 16949:2009 clause requirements

What Are The Benefits?
The course is designed not only to help people perform capable and value-adding audits, but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the QMS 2000 scheme.

In-House Courses
Offering better value for money, they can be designed to closely match your specific requirements.

Style of Delivery And Course Leaders
Our course leaders have extensive experience in Quality Management in the automotive sector. Their direct practitioner experience enables them to make the course more interesting by using relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas.

Certification
Delegates successfully completing the course, including examination, will be awarded an IRCA registered certificate.

Booking and Course Fees
The fee includes lunch and refreshments during the day. Please complete the booking form and return together with the relevant fee.

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