Online Root Cause Analysis with 8D Course


Duration: 0 day
Time: 1.-1.5 Hours Online
Content:
  • Explain the basics of the Root Cause Analysis process.
  • Explain the benefits of identifying and treating the underlying causes of problems.
  • Understand the process steps to analyse and investigate the root cause.
  • Explain the tools used to conduct the Root Cause Analysis.
  • Describe the process to create and implement corrective and preventive action plans for identified root causes.
  • Identify the appropriate practices for monitoring, verifying and recording of corrective actions.
Fees: £125 plus VAT

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The 8D approach to problem solving is a detailed, team oriented method of solving critical problems. The goals of this method are to find the root cause of a problem, develop containment actions to protect customers and take corrective action to prevent similar problems in the future.
The purpose of this course is to; learn how to effectively identify the true cause of a problem and manage its consequences, gain knowledge of the tools used for problem solving and understand how to accurately report on your findings. 

Duration

1.-1.5 Hours Online

Who Should Attend?

This course is designed for a range of personnel involved in management systems teams, QA management and those personnel responsible for incident investigation and audits. 

Course Content

The course content follows The 8 Discipline approach to Root Cause Analysis and covers the following topics:

• The essentials of Root Cause Analysis and its process.
• The 8D problem solving process focused on a team oriented approach to solving critical problems.
• How to investigate the root cause and the two basic tools used to conduct a Root Cause Analysis.
• Different ways of implementing corrective and preventive measures for the identified root cause of the problem. It also covers the practices for monitoring, verification and record keeping.

Course Objectives

Upon successful completion of this course, participants should be able to:

• Explain the basics of the Root Cause Analysis process.
• Explain the benefits of identifying and treating the underlying causes of problems.
• Understand the process steps to analyse and investigate the root cause.
• Explain the tools used to conduct the Root Cause Analysis.
• Describe the process to create and implement corrective and preventive action plans for identified root causes.
• Identify the appropriate practices for monitoring, verifying and recording of corrective actions.

Pre-requisites

There are no competencies or pre-requisites attached to this course, it is non-accredited.

What Are The Benefits of Online Learning?

Practical Job Aids - Tools and templates are available as printable documents which learners can use a job aids

Convenient & Cost Effective - Your organisation does not need to pay for travel or accommodation and you do not need time out of the office 

Anytime, Anywhere, Anyplace - Learning is convenient and can be delivered on demand, when and where it is needed, both on and off site 

Time Reduction -  Learning can be delivered as ‘just in time’ training, reducing the period between the learning and application of the knowledge or skills 

No Risk Environment - An online learning environment allows employees to safely master skills before applying them in actual situations

Motivation

✔ Clearly defined learning objectives at multiple levels, including the course, module and lesson levels
✔ Interactive lessons and media elements, will get learners involved more quickly and keep them motivated to continue 
✔ Interactivities have been designed to engage the learner in the content and for the purpose of application of knowledge 

Self-Paced
✔ Learners are able to complete the course at their own speed. The course is designed to help facilitate learning through the content on the assumption that there is no face to face facilitator. 
✔ Self-directed learning allows for time to reflect and develop a deeper understanding of the material 

 Flexible Access
✔ Allows learners to access and review the lessons they need at times convenient to them.
✔ Content can be revisited as often as desired within the 12 month license period

Practical Application
✔ The learning strategy recognises that adults learn best when training is practical and focused
✔ The case study approach helps to convey complex theoretical concepts in a practical and immersive way

Style of Delivery

Online with Audio 

Certification
Delegates successfully completing the course will be awarded a Completion Certificate issued by SAI Global. 

Booking and Course Fees
Please log on to our website www.iqms.co.uk and complete an on-line booking form advising payment details/purchase order number.

Fee: £125 VAT